Blog Post

Stop and read these important tips before you apply!

Jul 29, 2021

Are you thinking of applying for one of our rental properties? STOP and carefully read through this important list of tips and requirements before you begin. These tips can help save you time and money.


There are certain things that will generate an automatic denial if found during your screening process. Even if you can explain the reason for the issue, we cannot approve your application until you clear it up on your background check, credit report, prior landlord reference, etc. (as applicable) and we receive documentation that it has been officially removed from your record. The following issues will result in an automatic denial with our company:

• Bankruptcies, foreclosures, or repossessions in the past 7 years

• Any outstanding debt owed to a previous property manager, management company, or landlord

• Gross income of less than 3 times the monthly rent

• Evictions in the past year

• Significant damages to a previous rental property reported by a prior landlord

• Falsifying or omitting information on your application


Applying online is the easiest, fastest, and most convenient way to expedite your application, and you can do so by visiting our website's Vacancies tab (here). Once you see the list of available properties, click the "Apply Now" button to begin your application for the property of your choice. If you are unable to apply online, we do have paper applications in our office that can be picked up or emailed to you. If you decide to submit a paper application, you will need to drop off the application in person accompanied by application fee(s) in the form of certified funds (cashier's check, money order, etc. - NOT CASH).


As a part of the online application process, the first page you will see is a "Before You Begin" page - BE SURE TO READ IT IN DETAIL. Many of the tips listed in this blog are reiterated on that page; however, there are additional details you'll need to know before paying your application fee and completing your application. We do NOT refund application fees for things that an applicant should have known by reading this information prior to applying. It is your responsibility to ensure you can comply with all requirements, and that you do not have any of the automatic denial issues before deciding to apply with our company.


Application fees are $55 per person over the age of 18 that will reside in the home. Everyone who will be living in the home (financially-responsible or not) must submit a separate application and pay the $55 fee.


Pet screening is required and is good for one year following the screening date. The pet screening fee is $25 for the first pet and $20 for a second pet. We do not allow more than two pets at any of our rental properties, even if they are listed as pet friendly. (There is no fee associated with screening a service animal or emotional support animal, however the pet screening is still required.)


In the interest of health and safety, only those people who will be occupying the home will be allowed to view the property at the showing. Please do not bring friends or other family members along for the showing appointment if they will not be moving into the home with you.


Applications are typically processed within seven days after submission. You will be contacted via email regarding your application status, and if any additional information is needed to proceed with processing, you must submit it promptly to avoid cancelation. Please plan to watch your email closely after you submit an application, as it is our primary form of communication with applicants due to documentation regulations. Each financially-responsible applicant will need to provide a valid email address (no shared emails allowed for security purposes).


To remove a property from the market, we require a holding fee equal to one month's rent. The holding fee is refundable for five calendar days following receipt, or until the lease is executed, whichever happens first. The holding fee is then credited toward your security deposit. Until a holding fee is paid and an acceptance of the property confirmed, applications will continue to be processed and offered to other approved applicants; so, please be prepared to pay the fee immediately following receipt of your approved status notification to ensure you do not lose out on your desired property.


Once we have received three applications on a property, it is temporarily removed from the website vacancies to allow time for application processing. If all applications are denied, the property will go back on the website accordingly.


If your application was approved, but you were not selected as the top applicant for your desired property, your application remains valid for 30 days and can be applied to any other available property within your approved price range for that period of time. After 30 days, you must re-apply since credit reports, background checks, etc. are all updated every month. We must be sure to have the latest, most updated information available for each applicant.


It is one of our deepest desires to have a smooth working relationship with our applicants, tenants, owners, and vendors. By embracing personal responsibility for carefully reviewing documents and being attentive to communications throughout the process, you are doing your part to contribute to a fluid working relationship. Select Rental Services commits to do the same, and we look forward to building these relationships on an ongoing basis.


If you have questions that have not been answered here or in the "Before You Begin" section of our application, please feel free to contact our office by phone at 252.335.8633 or by email at rentals@selectrentalservices.com.



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By 1918667 16 Jun, 2023
When will I get my security deposit back? Landlord-Tenant laws in NC give 30 days from the time the lease agreement ends, or from the time possession of the property was delivered to the landlord/property manager (whichever is later) to process your deposit. If it cannot be processed within those 30 days, you will be notified that the final accounting will require additional time to process, allowing for another 30 days. So, even if there are delays that prevent a more expeditious process, the total number of days should not exceed 60. How do I get my security deposit back? Any remaining balance of the security deposit will be mailed to your forwarding address on file, along with a disposition letter showing the breakdown of the final accounting. To ensure the arrival of your check, please make sure you have given us an accurate forwarding address no later than the end date of your lease. We will not cancel and re-issue a check until 30 days have passed to allow for arrival by mail. Can my security deposit be sent back in the form of separate checks divided equally amongst all tenants on the lease? No. A single check will be issued to all financially-responsible tenants on the lease agreement. Can I use my security deposit to pay my last month's rent? No. Your security deposit cannot be used to cover your last month's rent, which is outlined in your lease agreement. The security deposit is designed to cover any damages to the property that exceed normal wear and tear, which is assessed after move-out. Even if you are confident that you have not damaged the property during your tenancy, things can happen accidentally during move-out and security deposit funds must be available to compensate for the damage. If I move out early and my roommate is staying in the home, can I get half of the security deposit back when I leave? No. The security deposit will not be processed until the entire tenancy ends. It will then be refunded to the remaining financially-responsible tenant(s) on the lease agreement. Do I have to get my carpets cleaned, even if I know the owner is planning to replace them soon? Unless otherwise stated in writing, yes. Carpet cleaning is a requirement to be done prior to your move-out, per your signed lease agreement terms. If the carpets are found to be overly dirty after move-out, your security deposit will be charged for having them cleaned. Do I have to have a flea and tick treatment done prior to moving out, even if my pets don't have a flea or tick problem? Yes. Per your lease agreement, you are required to have the treatment done prior to moving out if you have pets in the home. If there are clear signs of a pest issue (inside or outside the home) after move-out, your security deposit will be charged for proper treatment. What happens if I have an overdue balance after my full security deposit has been used? You will be notified via mail and/or email with a copy of your disposition letter of the final accounting. If payment arrangements are not made and agreed upon by our office, the owner can choose to put your account in collections or file a claim against you in small claims court for the money owed. These outstanding balances are reported on landlord reference verifications, and will likely affect your ability to rent with other companies/landlords in the future.
By 1918667 22 Mar, 2023
By 1918667 26 Jan, 2023
I got approved, but not for the property I wanted. What now?
24 Jun, 2022
I got approved, but not for the property I originally wanted. What now? If you received a notice of approval on your rental application with our office but you were not approved for the property you wanted, we know it can be disappointing. However, you have a couple of options on what to do with your application: Review the other available rental properties we have on our website. If there is another property available for which you qualify financially, you may request to move your application to the available property. Put your application on hold. If there are no available properties that will work for you, we can put your application on hold. You will have 30 days from the date of your original application to see if another property comes available for which you qualify financially. Please continue to check our website vacancies tab frequently, as our website is updated in real-time when we post a new property for rent. Contact our office during business hours at 252-335-8633 to move your application to the new property. IMPORTANT NOTES: If you choose to move your application to another property with our office during your 30-day approval period, you will still be competing with any other applications we have received on that property until such time that you pay the holding fee to reserve it. Application fees are non-refundable . We often receive multiple applications on a property. Although you may not have been selected for the property you wanted, the application was still processed in full (including your background and credit check screenings, for which we pay a fee as well). The amount and quality of work done to process your application remains the same, and your application will remain on file for 30 days from your original application date. We appreciate your understanding and cooperation, as well as your careful review of our policies (which are noted on the "Before You Begin" page of the application process).
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